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Dun & Bradstreet NetProspex Optimizes Customer Experience with UCx

During a record breaking snow siege local businesses were hit hard, with an estimated $1 billion in lost wages and profits attributed to the winter weather.

Dun & Bradstreet NetProspex needed to maintain office communications while working from home amid the record snowfall. UCx employees were able to place and receive calls on their computers using their business line identity.

To learn more about how the contact data provider was able to automatically route calls with UCx, download the full case study.

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