2019 Future of Business Communication: Communication Elevated

Submitted by: Kelly Strain

Digital transformation is impacting every aspect of the business, but perhaps none so more than communication. By breaking down silos and increasing collaboration, communication is the foundation on which all other digital transformation initiatives are built.

In PGi’s 2019 Future of Business Communication eBook, we asked thought leaders from across the industry to explain how communication trends are impacting business performance, customer satisfaction and employee productivity. In each case, they found that communication is becoming a differentiator and a competitive advantage; businesses that are better at facilitating communication will be more creative and innovative, making them more likely to outperform their less collaborative and communicative competitors.

The disruptive technologies discussed in this year’s edition include:

  • CPaaS
  • Blockchain
  • Artificial Intelligence
  • Mobile
  • Live-Streaming

Download the free eBook now to learn what trends are impacting how future communication will be conducted.

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